Hemas Hospitals (Pvt) Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. This policy is updated from time to time. The latest version is published on this page.
What we collect
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website e.g. Online doctor appointments, Patient bill payments. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we gather
We may collect the following information:
- Unique Health Identification (UHID)
- Contact information including email address and phone number
- Demographic information, where you live, hospital location preferences
- Website usage data
- Other information relevant to client enquiries
- Other information pertaining to special offers and surveys
- Payment Information and credit card details
When do we collect information?
We collect information from you when you register with Hemas Hospitals (Pvt) Limited HIS (Hospital Information System) on our site, fill out a form or enter information on our site and when you make online appointments and patient bill payments, respond to a survey or marketing communication, surf the website, or use certain other site features.
How do we use your information?
We may use the information we collect from you in the following ways:
- To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To quickly process your transactions.
- For Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information, you may be interested in by using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user makings a doctor appointment, enters, submits or accesses their information, to maintain the safety of your personal information.
All transactions are processed through a payment gateway provider and are not stored or processed on our servers.
We only use browser default session cookie to handle the tracking of the online payment process.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third party links
Hemas Hospitals (Pvt) Ltd.
389, Negombo Road
+941 178 887 888